What payment methods do junk removal companies accept?

Accepted payment methods

Cash

Always accepted. We give you a written receipt at completion.

Check

Accepted, made out to Junk Nurse LLC. Some property managers prefer this for documentation.

Credit and debit cards

Visa, Mastercard, American Express, Discover. We process via mobile card readers on-site at completion. Standard 2.9% processing fee is built into our pricing — no separate credit card surcharge.

Venmo

Accepted. We’ll give you our @JunkNurse handle at completion. Common for residential jobs.

Cash App

Accepted. Same as Venmo — we’ll provide the handle.

Zelle

Accepted for established customers and commercial accounts.

When is payment due?

For standard residential jobs: payment is due at completion. The crew confirms the work is done to your satisfaction, you pay the quoted price, and we’re done.

For larger jobs (whole-house cleanouts, multi-day estate work):

• Sometimes 50% at start, 50% at completion
• Sometimes full payment at completion (depends on job size and customer relationship)
• We discuss payment structure when quoting

For commercial accounts: we can extend net-15 or net-30 terms with established business credit.

What about deposits?

For standard residential jobs, no deposit required. We schedule the pickup, show up, do the work, you pay at completion.

For very large or specialized jobs (multi-truck estate cleanouts, commercial jobs over $5,000), we may request a deposit of 25–50% to secure scheduling and cover initial crew commitments. Always discussed and agreed upfront.

What we don’t do

• Upfront payment for standard jobs — we don’t require pre-payment
• “Cash only” pricing — we accept all standard methods at the same price
• Surprise surcharges at the curb — the quoted price is the final price
• Aggressive collection — payment is collected at completion, no follow-up calls needed

What if I can’t pay at completion?

Tell us upfront. We’d rather know during scheduling than discover at the end of the job. We can sometimes:

• Accept a partial payment at completion, balance via Venmo/check next day
• Accept a card payment after the job
• Work out a payment schedule for very large jobs

What we can’t do: complete a job with no payment plan in place. Be upfront and we’ll work with you.

Refund policy

For services rendered as quoted, no refunds. Once items are removed from your property, the service is complete.

If something genuinely went wrong (damage to your property, incomplete work, scope confusion), we make it right. Call (630) 294-1340 and ask for Alex.

Pricing receipt

You get a receipt at completion regardless of payment method. The receipt shows:

• Date and time of service
• Items removed (general description)
• Total amount paid
• Payment method
• Our business info for your records

For insurance claims, donation tax purposes (limited — we’re the donor of record), or property management documentation, the receipt covers your needs.

For more on pricing, see our junk removal cost authority guide.